Our Promise to You
Choosing to live in a BrightSky neighborhood is a decision we don’t take lightly. Providing high-quality homes is just the beginning—what sets us apart is how we show up for our residents every day. Our BrightSky Commitment reflects the thoughtful, high-touch service we believe everyone deserves.
Fast, Responsive Service
We aim to acknowledge and begin addressing all non-emergency maintenance requests within two hours during office hours. For more complex issues, we’ll keep you updated every step of the way—because communication matters.
Lease Terms That Work for You
Life doesn’t come in one-size-fits-all—and your lease shouldn’t either. BrightSky offers flexible lease lengths ranging from 6 to 14 months (community-dependent), giving you the freedom to rent on your own terms.
Brighter Communities Program
Connection builds community. That’s why we fund quarterly events and programs shaped by resident interests. Ask your Resident Services team how you can get involved in Brighter Communities—your idea might be the next big hit.
Sharing the Love
Sustainability isn’t just a buzzword—it’s a BrightSky value. Many of our California neighborhoods are powered by solar energy. The power we generate helps offset community energy use, with a portion of the savings credited back to your monthly utility bill.
Welcome, Neighbor
Let’s celebrate your new beginning. As part of your move-in, we’re happy to help fund your housewarming gathering—whether it’s tacos in the backyard or coffee and pastries with your closest crew. Just ask your team for details.
We’re Listening
Your voice matters. From surveys to leadership roundtables, we offer multiple ways to share your experience and ideas. And you’ll always be in the loop with updates about what’s happening in your community. Our goal? To get better, every day.
